Cernix ("we," "our," or "us") is committed to protecting the privacy of healthcare providers and the patients whose data they manage.
This Privacy Policy describes how we collect, use, and safeguard information through our hospital management software and associated services.
2. Information We Collect
From Healthcare Providers:
Institution name and contact details
Administrator credentials
System usage data (e.g., login times, module usage)
Patient Data (Processed on Your Behalf):
Our software processes Protected Health Information (PHI) as entered or uploaded by authorized users.
We do not own or access PHI unless explicitly authorized by the healthcare provider for support or troubleshooting.
3. How We Use Information
Deliver and improve our services
Perform system diagnostics, support, and maintenance
Ensure the security and integrity of our systems
Comply with applicable laws and regulations
4. Data Security
We maintain industry-standard security practices to protect all data processed through our platform, including:
Role-based access controls
Regular security assessments and updates
Encrypted transmission of data
Audit logs for user activity (where applicable)
5. Your Rights
Healthcare providers may:
Request access to your organization's data
Request corrections or updates
Request data deletion, where legally and technically feasible
6. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: privacy@cernix.io
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
We encourage you to review this policy periodically.